Page 4 - Interpro-Online-Brochure

IT SUPPORT MANAGED SUPPORT

SERVICES

• 24x7 Monitoring of Servers and
Computers
• Unlimited Remote User Support
• Network and Wireless
Monitoring and Support
• Accounting Systems, Payroll
and CRM Software Support
FULLY MANAGED IT SUPPORT PACKAGES
WITH 24/7 MONITORING
PAYG IT SUPPORT
With Interpro’s fully managed IT support package, systems are
fully monitored and proactively maintained. Our customers receive A good option for smaller
unlimited remote support and can optionally receive an agreed companies who can just call on
amount of on-site time per day, week or month. We fully integrate us as and when help is needed on
with your team and you will have complete peace of mind on all of an ad-hoc basis. We can provide
your IT systems. In some cases, we have an engineer on-site with our remote access support with advice
clients every day or several times per week. over the telephone or we can send
out an engineer to your office.
Outsourcing your IT support in this way means that you never
need to worry about holiday cover, training or employee retention This service requires a pre-payment
and in most instances, using a whole team from Interpro will cost of hours and discounts are available
substantially less than employing one dedicated IT support person. for pre-pay block hours on a sliding
scale so the more you buy, the
Our multi-disciplined team are always on hand to help. better the rate.

i Despite the continued growth of Interpro, our average initial response

time continues to be less than 15 minutes.

4 | INTERPRO TECHNOLOGY